Effective Date: 7/22/2024

1. Introduction

LEC, Inc. (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lecinc.com (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, and company name.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Information

We use different methods to collect data from and about you, including through:

• Direct Interactions: You may provide data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
• Automated Technologies or Interactions: As you interact with our Site, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this data using cookies, server logs, and other similar technologies.
• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, including analytics providers, advertising networks, and search information providers.

4. How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our Site: Ensuring that content is presented in the most effective manner for you and your device.
• To improve our Site, products, and services: Using analytics to understand how our services are used and make improvements.
• To manage your relationship with us: Including notifying you about changes to our services, terms, or privacy policy.
• To administer and protect our business: Including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
• To deliver relevant content and advertisements to you: Making suggestions and recommendations to you about goods or services that may be of interest to you.
• To measure and understand the effectiveness of our advertising: Assessing the performance of our marketing campaigns.
• To comply with legal and regulatory requirements: Ensuring we meet our legal, regulatory, and compliance obligations.

5. Sharing Your Information

We may share your information with:

• Service Providers: Third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Affiliates: Our affiliates, in which case we will require them to honor this Privacy Policy.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

6. Third-Party Services and Plugins

Our Site uses third-party services and plugins, including Zoho SalesIQ, to enhance user experience and provide better service. Zoho SalesIQ is a live chat software that helps us interact with visitors on our website in real-time.

Zoho SalesIQ

• Information Collected: Zoho SalesIQ may collect personal data such as IP addresses, browser types, referring/exit pages, and other usage data. It may also collect personal identification information if voluntarily provided during chat interactions.
• Use of Information: The information collected by Zoho SalesIQ is used to provide live chat support, analyze website traffic, and improve our services.
• Data Sharing: Information collected through Zoho SalesIQ may be shared with Zoho Corporation and its affiliates to provide and improve their services.

For more information about Zoho’s privacy practices, please visit their Privacy Policy.

7. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of personal data processing. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request access to your personal data.
• Correction: The right to request correction of the personal data that we hold about you.
• Erasure: The right to request the deletion of your personal data.
• Restriction: The right to request the restriction of processing of your personal data.
• Transfer: The right to request the transfer of your personal data to you or to a third party.
• Objection: The right to object to the processing of your personal data.

To exercise any of these rights, please contact us at info@lecinc.com.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. We will notify you via email and/or a prominent notice on our Site prior to the change becoming effective and update the “Effective Date” at the top of this Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@lecinc.com
• By visiting this page on our website: www.lecinc.com/contact
• By phone: (601) 939 – 8535
• By mail: LEC, Inc., 108 Excell Dr, Pearl, MS 39208

This Privacy Policy ensures that your personal data is protected and explains how LEC, Inc. handles your information. Thank you for trusting us with your data.